Keep your workspace safe.

Which account should I use?

Your Skool Copilot login email may differ from your Skool email. After signing in, open a signed-in Skool page so the extension can verify the Skool identity linked to your workspace. Community membership and available tools determine access.

I cannot sign in

For a new account, use the newest confirmation email before signing in. For an existing account, choose “Forgot password? Recover with email” and enter the newest code from that mailbox. Wait for the request cooldown before trying again.

If no email arrives or the code is rejected, check spam and contact me. Do not share the code. Recovery signs you into the existing account; it does not change your password or unlock another account's workspace.

My account and workspace do not match

Sign back in with the Skool Copilot account that owns the workspace. A different email login or Skool identity cannot take over its local records. Before considering any erase or account-delete option, keep a backup and read the warning shown in the extension.

Backups and moving devices

Keep a backup outside your browser and check that you can locate it. Clearing browser data or removing the extension can remove local records. Restore requires the matching account and workspace identity; recreating a deleted account with the same email does not unlock old backups.

Cloud connections and Plan sync

Accepting the account agreement prepares and renews the matching Skool connection for eligible Cloud tools. You separately choose the communities, schedules and automations to enable. Preparing the connection does not itself start a workflow.

Stop or cancel workflows you no longer want; an in-progress request cannot be recalled. Turning off Plan sync stops future syncing. It does not delete the remote copy. Keep local records and backups in mind when requesting deletion.

Membership, cancellation and refunds

The extension is free to install; tool access depends on your Skool Copilot membership tier. Payments and subscription management are handled through Skool. Cancel in Skool to stop future renewals.

We do not offer voluntary refunds, except where required by applicable law. Cancellation does not itself refund previous payments. Your statutory rights remain unaffected. Read the membership billing and refund policy or contact support about a billing issue.

Account deletion or a data request

The extension has an account-deletion flow with a confirmation step. Review its effect on account access, local records and backups before using it.

If you cannot access that flow, or want to ask about your account data, email a Skool Copilot data request. I will need to verify account ownership before discussing private account information. Do not attach member records or credentials.